The room was very clean and looked very new. I was there for 4 nights and was very comfortable indeed. The staff was very polite and on arrival, I was shown to my room. Smart TV made it easy to relax and watch some films.
Dominic
tháng 2 năm 2024
Helpful and attentive staff, especially reception. Cleaning staff were very careful not to disrupt us in any way, but kept the rooms very well looked after. Great location for Hyde Park area, but not on the main road so was quieter than I expected.
E
tháng 6 năm 2024
I booked the Elysee at very late notice, this was due to my original Hotel, cancelling my reservation after I had already arrived, I booked the Elysee at approximately 17:00 and arrived within the hour. Both Reception staff on duty were very helpful, as I was travelling with two children they showed me options of two rooms, so to ensure we could choose what would suit us best. The room was very modern, immaculately clean, the room temperature was good, we did not hear any noise disturbance whatsoever, the beds were comfortable and the room had all the essentials we required for a two night stay- soaps, a safe, tea/coffee making facilities, reading lights, a smart TV and a bonus was the large amount of plug sockets (always handy for charging multiple devices). There is a nice cosy seating area with a sofa and chairs in the reception area. The staff were so friendly, always making an effort to have a chat when coming and going from the hotel, something you do not get in larger hotels or Air B&B’s. The location is great, 7 minutes walk to Paddington station and around 5 minutes to Lancaster Gate station. Hyde Park is just across the road and there are many places to eat, drink & shop close by (highly recommend the Italian restaurant accross the road). We will absolutely be booking to stay here again.
Cara
tháng 4 năm 2025
Very polite and attentive staff I had a problem with the booking app i contacted booking using their phone Good heat Very good location Good value for moneh Bed is comfortable
Florin
tháng 1 năm 2025
The location of the hotel is amazing, and central line is 5 minutes away. The price was ok for London standards. The stuff was really friendly and helpful. The room was quite small for two people and the cleanliness was iffy. It wasn't dirty per se but above the little wardrobe was a ton of dust and also the inside of the toilet cabinets looked lquite dirty. If this is rectified it the place would be excellent. The rooms were also a little old but for the price I can't complain. We paid 205£ for two nights.
Lambros
tháng 3 năm 2025
The staff were amazing! They accommodated our requests and went beyond to make sure that everything was convenient for us. The staff were welcoming and gave us a homey- feeling. They stored our food essentials for us and we're open to provide them at our convenience (even late at night), and stored our luggage after check-out without any time limit. The location is ideal, close by several stations within walking distance. There are many great and delicious restaurants to eat within the same street location. Overall, a highly recommendable hotel and where we would be more than happy to stay at again! Customer service 10/10!
Kayla
tháng 4 năm 2025
The hotel is in an excellent location, the city center and all important attractions are within a 20-minute walk, the staff is very friendly and everything is very clean. I would especially like to praise the heating, which is excellent, as well as the quick action of the staff when we had a problem in the bathroom. The furniture is a little older, but for someone who came to visit the city, that is not so important, because everything is very neat and clean. Everything that was written in the description on the booking was followed, so 10 from me! Plus, the price is very affordable. 😊
Sofija
tháng 2 năm 2025
Very good value hotel in a great location. Great proximity to tube stations for getting around with ease. Lovely area with lots of lovely restaurants and coffee shops etc. The bathroom was a bit small but had everything required with walk in shower. We stayed for 3 nights and clean towels, tea, coffee, milk etc were all stocked up everyday. Would also recommend Sheila's coffee shop across the road for a great breakfast to set you up for the day. The hotel is right on the edge of Hyde park which is lovely for a stroll.
Louise
tháng 1 năm 2025
Stunning venue for weddings and stays. Absolutely great service from the servers who pay attention to details, intuitive and always there to assist. A bit of a bummer, front desk couldn’t let us check in at 2:30 pm as we needed the room having an infant and no baby changing desks in their public toilets. The overall experience was amazing, the rooms are spectacular, highest quality, spacious, with exciting room amenities! We enjoyed the beautiful landscaping designs, and the big multi facet yard. Best wedding venue and best places to stay!
Tim
tháng 4 năm 2025
The bed and pillows were comfy and the room had enough storage for my needs, shower always had hot water and good water pressure. The ac unit was also working properly and was a great relief in the July heat. It was a small room but still good space for one person. Location ia perfect between two well-connected lines (Lancaster is closest and Paddington just 8 minute walk away) and there are also cafés and a bar located right on this corner. Staff were all welcoming and helpful, check in and check out ran smoothly, they helped with my laguage and everything I asked for. Towels were changed daily and the bins were cleaned too everyday. The safe was roomy enough for what I needed. I enjoyed my stay and glad I found this small little hotel, it was exactly what I was looking for :)
Idit
tháng 7 năm 2024